The person in this position will support the end-to-end billing process, which includes generating, preparing, and timely distributing all client invoices. The individual will contribute across all client financial transactions, handling internal inquiries about invoices, assisting with critical cash application tasks, generating reports, and actively driving functional improvements within the billing and payment workflows.
Responsibilities
- Manage the end-to-end payment cycle, including processing new client contracts, preparing invoices/billing schedules, and ensuring prompt and accurate payments from customers and to clients.
- Accurately code and enter invoice data directly into the ERP system (NetSuite).
- Collaborate with internal departments to confirm billing details, resolve discrepancies, and maintain compliance across all financial transactions.
- Execute daily cash operations by accurately applying payments to accounts and reconciling cash receipts against bank statements and the ERP.
- Facilitate timely payment resolution by sending proactive internal communication reminders and performing individual follow-ups as necessary.
- Onboard new clients and customers to the ERP system and ensure seamless integration into the payment structure.
- Contribute to the monthly financial closing processes.
- Maintain strict confidentiality when handling sensitive financial data.
- As assigned, process and verify vendor invoices and payment requests, confirming accuracy, proper authorization, and compliance with company policies and payment terms.
Qualifications
- Bachelor’s degree in Accounting, Finance, or a related field, preferred.
- Minimum of 2-3 years of experience in billing, accounts receivable, or cash application.
- Prior experience with trust accounting or client-fund management a plus.
- Demonstrated high level of accuracy and meticulous attention to detail when handling sensitive financial data and documentation.
- Exceptional organizational skills with proven ability to manage time effectively, prioritize multiple concurrent tasks, and adapt quickly to shifting priorities in a dynamic environment.
- Proficiency in Microsoft Office Suite, including advanced skills in Excel for data analysis and reporting.
- Solid technical understanding of cash application processes, ideally with experience managing client trust account operations.
- Highly collaborative and communicative, with the ability to clearly articulate information to internal and external stakeholders, including the ability to interact positively with a range of personalities and work styles, and to effectively support cross-functional team objectives.
- Proven analytical and problem-solving capabilities, particularly in identifying payment issues and developing effective resolutions.
- Unwavering commitment to professional discretion, maintaining strict confidentiality and integrity in all financial operations.