Property Manager | Job ID: Job #1995

General Duties :

·                    Lease apartments at highest effective rent possible while maintaining a high degree of customer satisfaction.

• Evaluate the qualifications, needs, and preferences of prospective residents, while providing them with the features and benefits of the property. 
• Have the ability to sell qualities of community over the phone and be able to obtain appointments for the prospective resident to visit the property.
• Follow all company and leasing guidelines in the sales process.
• Maintain a courteous and helpful attitude to residents, potential residents and vendors.
• Respond to resident requests in a prompt and courteous manner.
• Understand and work within the guidelines of all federal and state laws regarding Fair Housing and multi-family housing; OSHA, Workers’ Compensation, and Federal Wage and Hour Act.

Requirements

·                    Manage staff (up to 5 employees)

• Tackle day to day tasks and issues to keep the property running in a smooth manner.
• Answer incoming phone calls in a pleasant and courteous manner.
• Understand company policies and procedures and convey them to current and potential residents.
• Understanding of all related leasing documents and the ability to accurately complete them in a timely manner.
• Maintain accurate resident files and a well-organized work space.
• Enter walk-in traffic, phone-call traffic, leases and related information into the Yardi system daily.
• Track and accurately record traffic sources for all phone calls and walk-in traffic.
• Qualify all potential residents by following qualification guidelines of our company.
• Review applications within 24 hours for approval process.
• Assist new residents in the move-in process including, but not limited to, obtaining signature of all lease documents and move in inspection requirements.
• Inspect all move in units prior to scheduled move in to ensure there are no outstanding defects.
• Aid in resident retention programs through contribution and development of programs and resident functions.
• Market the community to local businesses, real estate companies and locators.

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