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OCM Manager | Job ID: Job #2017

Location: Carson City, Nevada Date Posted: March 19, 2024 Category: Technology

Here is the description:

Seeking a qualified individual to support organizational change for a large system implementation project. The qualified applicant will have demonstrated practical organizational change management (OCM) experience, including strategy, planning and hands-on implementation.

This position requires experience in developing change strategies and plans for large-scale technology implementation projects. It also requires the ability to execute plan tasks and create content and deliverables to support change initiatives. 

Position Responsibilities:

  • Create an OCM Strategy for a large-scale, multi-phase, public-facing technology implementation.
  • Create an OCM Plan based on the Strategy that identifies and explains the workstreams, deliverables, and schedule for all OCM-related tasks.
  • Inventory process and operational changes that will result from the implementation and devise strategies and plans to support stakeholders. Implement workstreams and tasks to shepherd stakeholders through change.
  • Actively execute OCM workstreams, create deliverables and report progress. 
  • Create and deliver written and verbal communications in support of OCM efforts.
  • Facilitate meetings with a variety of stakeholder groups, from end-use groups to project team groups to executive groups.
  • Collaborate with client and other stakeholders as necessary for strategy and plan creation and for execution of OCM workstreams and tasks. 

Position Requirements:

  • Bachelor’s Degree
  • Minimum 3-5 years of experience working on system development projects (with SDLC)
  • Demonstrated OCM Strategy and Plan development experience
  • Demonstrated OCM Plan execution experience
  • Experience facilitating change according to an established methodology (e.g., Prosci ADKAR)
  • Experience working with State Government Tax & Revenue Operations a plus
  • Demonstrated initiative and ability to work in a self-directed manner to accomplish objectives
  • Proven experience developing high-quality written deliverables.
  • Proven experience presenting to multiple levels within an organization.
  • Excellent organizational skills, with the ability to manage multiple priorities effectively.
  • Exceptional communication and interpersonal skills, with the ability to interact with diverse stakeholders.
  • Bachelor’s Degree
  • Microsoft Office, SharePoint and Teams proficiency; advanced skills preferred

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