This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
OCM Manager | Job ID: Job #2017
Here is the description:
Seeking a qualified individual to support organizational change for a large system implementation project. The qualified applicant will have demonstrated practical organizational change management (OCM) experience, including strategy, planning and hands-on implementation.
This position requires experience in developing change strategies and plans for large-scale technology implementation projects. It also requires the ability to execute plan tasks and create content and deliverables to support change initiatives.
Position Responsibilities:
- Create an OCM Strategy for a large-scale, multi-phase, public-facing technology implementation.
- Create an OCM Plan based on the Strategy that identifies and explains the workstreams, deliverables, and schedule for all OCM-related tasks.
- Inventory process and operational changes that will result from the implementation and devise strategies and plans to support stakeholders. Implement workstreams and tasks to shepherd stakeholders through change.
- Actively execute OCM workstreams, create deliverables and report progress.
- Create and deliver written and verbal communications in support of OCM efforts.
- Facilitate meetings with a variety of stakeholder groups, from end-use groups to project team groups to executive groups.
- Collaborate with client and other stakeholders as necessary for strategy and plan creation and for execution of OCM workstreams and tasks.
Position Requirements:
- Bachelor’s Degree
- Minimum 3-5 years of experience working on system development projects (with SDLC)
- Demonstrated OCM Strategy and Plan development experience
- Demonstrated OCM Plan execution experience
- Experience facilitating change according to an established methodology (e.g., Prosci ADKAR)
- Experience working with State Government Tax & Revenue Operations a plus
- Demonstrated initiative and ability to work in a self-directed manner to accomplish objectives
- Proven experience developing high-quality written deliverables.
- Proven experience presenting to multiple levels within an organization.
- Excellent organizational skills, with the ability to manage multiple priorities effectively.
- Exceptional communication and interpersonal skills, with the ability to interact with diverse stakeholders.
- Bachelor’s Degree
- Microsoft Office, SharePoint and Teams proficiency; advanced skills preferred