Account Executive | Job ID: Job #2020

Location:

Syntagma Group is looking for an Account Executive (“AE”) to play a critical sales/customer service role for one of its clients. The role involves promoting the company’s arbitration and mediation services with existing and potential personal injury clients.

 

Responsibilities:

• Responsible for case management and all phases of administration of matters submitted for arbitration and/or mediation from inception through to conclusion.

• The AE works closely with senior management and other departments within NAM to ensure and provide excellent client service and case management and administration.

• The AE maintains regular contact (verbal and written) with all assigned clients.

• The AE is responsible for efficient and timely follow-up on all client inquiries as well as peer team requests to ensure the highest degree of customer satisfaction.

• Record daily all sales and service activity in company CRM system.

• Attend and participate in weekly sales and training meetings.

• Occasionally represent the company at special events and industry functions.

• Ensure compliance with all relevant regulations and laws and ethical principles.

• Visit clients on-site or at other company locations.

 

Skills

• Strong client relationships skills with effective interaction.

• The AE must work well in a team environment, while having the ability to work independently.

• Experience in the legal industry (litigation preferred) or ADR industry or judicial system.

• Current driver’s license and insured automobile

 

Compensation

 • Base salary from 65K to 70K DOE plus a bonus paid monthly and at the end of the year.

 

Education

Bachelor’s degree

 

Benefits

Major Med, Vision, dental, Bonus and PTO

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