Skills:
- Client Service: Answers telephone calls and takes accurate and complete messages, gives information to callers, refers to others, or holds for team members. Provides relevant and timely information to clients and team members (including times when they are out of the office) in a professional, courteous, and effective manner.
- Retrieves voice mail messages, arranges conference calls.
- Document Preparation: Prepares accurate, error-free, and properly formatted legal papers and correspondence from dictation, tapes, or handwritten drafts. Compile, type, revise, combine, edit, print, and store documents. Compiles materials to be typed following written or oral instructions from supervisor or person requesting document to determine format desired, number of copies needed, priority, and other requirements. Reads instructions and accompanying material or follows verbal instructions from supervisor or person requesting document to determine format and content required. Establishes spacing, margins, type size, style and color, and other parameters, using computer and word processing software. Types, revises, and combines material such as correspondence, reports, records, forms, minutes of meetings, scientific or technical material, numerical data, and tabular information from rough draft, corrected copy, recorded voice dictation, or previous version. Checks completed document for spelling errors, using software. Proofreads and edits documents for grammar, spelling, punctuation, and format. Corrects errors. Inputs data for revision or editing. Files documents and emails in the Firm’s electronic document software. Distributes correspondence using scanning, PDF, email or hard copy delivery. May compile and type statistical reports. Possesses proficient technical user knowledge of advanced functions of Microsoft Word 2010 word processing software and 60 wpm typing speed. Adaptable to learning new software.
- Time Entry/Billing: Inputs team members’ time entries on a daily basis. Opens new client and/or matter numbers; performs conflict checks; demands prebill selection of monthly bills for attorney review; makes appropriate transfers, write-offs, and corrections; applies retainers, on account fees, and on account disbursements for third-party billings; handles special billing requests from clients, i.e., travel detail, special billing formats; copies, mails and forwards copies of finalized bills to Accounting Department; maintains billing files; receives, copies, files and submits client checks to Accounting Department; prepares client audit reports; acts as liaison with Accounting Department on past due receivables.
- Scheduling: Schedules appointments, including meetings, conferences, court dates, and depositions for team members. Coordinates work flow and prioritizes work so that all deadlines can be met. Arranges travel schedule and reservations for team members. Reserves conference room(s) for meetings; arranges for special equipment, and coordinates catering services.
Experience:
- College Degree or Equivalent preferred, but not required.
- Expert proficiency with the MS Office (Word, Excel, PowerPoint and Outlook) applications.
- Exceptional organizational skills that reflect ability to seamlessly perform and prioritize multiple tasks with excellent attention to detail.
- Strong interpersonal skills and the ability to build relationships with internal and external Partners, Attorneys, staff and clients.
- Ability to communicate both orally and in written communications effectively and accurately.